How Tree Removal Canberra handles your information

This privacy policy applies to Tree Removal Canberra, operating as a local tree removal provider across Canberra and surrounding suburbs (Belconnen, Tuggeranong, Gungahlin) in the Australian Capital Territory.

Tree Removal Canberra respects your privacy and is bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth). In addition to the Privacy Act 1988 (Cth), the Information Privacy Act 2014 (ACT) applies where ACT government or directorate engagements are involved.

What we collect

When you submit a quote enquiry or call us, we collect your name, phone number, email (if provided), the suburb you're calling from, and any details you share about the job.

How we use it

The information you provide is used only to reply to your quote, arrange a site visit if needed, and refer you to a qualified local arborist where appropriate. We never sell or pass it on for marketing.

Storage and security

Data sits with our form-processing partner and the local provider handling your job. We maintain appropriate technical and operational safeguards against loss, interference, modification, or unauthorised disclosure.

Access and correction

You can request access to or correction of your personal information at any time by calling 0480 847 941.

Updates

This policy may be updated from time to time. Significant changes will be reflected on this page.

Questions about this policy can be directed to Tree Removal Canberra at 0480 847 941 or info@treeremovalservicecanberra.com.au. We aim to respond within ten business days.